Our services

 

We are proud of our no-nonsense, friendly approach. 

We won't baffle you with techno-jargon; instead we provide clear, straightforward advice and explanations.

Our aim is to make sure you get the best out of your financial accounting software and that it works just the way you want it to.

 

It's the reason why we developed our 'service promise'.

Not convinced? Why not take a look at what our customers say.

 

Please click below to download Teamviewer so we can assist you remotely.

 

 

Working from Home (Hosting)

 
 

Remote On-site visits

Anytime you need training or consultancy at your School or Academy; we won't be packing a bag or jumping on a plane, train or automobile but we can still be there to offer you assistance online. Just let us know when and what you'd like to cover.

We find with regular breaks, online training and consultancy is easy.

 

All our e1 Finance systems are hosted by us - this means you can access your system from any computer with an internet connection. It also means that we take care of all the technicalities such as email, backups, upgrades etc. leaving you to simply manage your schools finances. The advantages of us hosting your e1 Finance system are:

  • You can easily work from home
  • No need for a local server in school - so no maintenance and no hassle
  • Backups are automatically archived and maintained
  • e1 Finance is accessible from any computer with an internet connection
  • Guaranteed 98.9% uptime
  • We take care of any security patches on the server
  • e1 Finance email system is secure and reliable

 
 

Support desk 

Our support team have over 30 years of experience working in education. It means we understand how schools work. We offer unlimited support and a dedicated customer portal for all your needs. 

If necessary, we'll call you to sort out any queries and there's also the option of our support desk staff remoting in to your system.


Install/Setup

Whether this is the implementation of a new module, an additional school or a complete new installation, we're here to help. Getting your software professionally setup and implemented from the outset is important. 

We can migrate your data from your old system or spreadsheet for individual new modules or a complete new school.                

Our 'Service Promise'

Our 'service promise' is about making sure you love your new software from day one. We'll be there to support you every step of the way from set up to go live and beyond. 

We want you to know and understand your new software and really get it working for you.